I know how frustrating computer problems can be. I spent over 17 years in the computer repair industry before becoming a full-time web developer. While my normal paycheck is no longer generated by removing viruses, upgrading hard drives, or fixing printer jams, I still like to help a select few with their computer woes.
Congratulations, you made the list! =)
I use a tool called TeamViewer to remotely control computers in the troubleshooting and (hopefully) repair phases. In order to do this, I need you to download a slimmed down version of the application and give me your TeamViewer ID. Click on the button below to download the program and then contact me with that ID.
Don't worry, help is on the way!